| Job Title: | Operations Support Assistant - 10652 |
| Job Reference: | 10652 |
| Job Location: | Medway City Estate |
| Job Salary: | Up to £25K pa |
| Job Type: | Permanent |
Our Client based on the Medway City Estate is seeking an Operations Support Assistant, the Operations Support Assistant role is offered as full-time permanent role working from the office (no home working).
Salary: up to £25K pa, paid monthly
Benefits: 28 days leave inc BH, annual PR bonus
Excellent working conditions – newly refurbished offices
Free parking
Hours: 9am to 5pm, Monday to Thursday
9am to 4pm, Friday
This exciting administration and customer service facing role reports directly to the General Manager.
Operations Support Assistant Main Responsibilities:
- Planning and profiling all confirmed jobs for trade customers
- Managing the process from order received to the point of delivery
- Being the point of contact for the Trade Customers
- Effectively communicate by phone and email
- Working with the General Manager to ensure all and delivered 100% Right First Time
- Understanding the process and systems of the business
- Develop a ‘Right first Time’ culture
- Have good attention to detail, good time management
- Ensure tasks are completed in a timely and efficient way
- Check prices and specification of orders placed
- Good IT skills - Word, Excel, Outlook etc
- Able to prioritise own workload, work as part of a team
Operations Support Assistant Key tasks defined:
Planning and profiling all confirmed jobs
- Planning/profiling orders and setting schedules for confirmed sales orders
- Effectively communicate with Trade Customers
- Ensure material orders are placed in a timely manner to support delivery dates
- Checking CAD Drawings & making sure we have special stock requirements - training given
Reviewing the demands of the Trade Customers
- Manage the Trade Customers experience
- Resolving issues regarding Trade Customers
- Working within the structure for dealing with Trade Customer orders in the most efficient way
- Offer the best customer service at all times
To apply, please email apply@reactrecruitment.co.uk
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