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Job Title:

Office Administrator - 10667

Job Reference:

10667

Job Location:

Isle of Sheppey

Job Salary:

£18K - £22K

Job Type: Permanent

Our manufacturing client based on the Isle of Sheppey is looking for an Office Administrator.  The role is permanent working C30 hours per week.

Location:                     Queensborough (no remote working)

Salary:                         £18,000 to £22,000 pa pro rata

Hours:                         working 30 hours between

                                    8.30am to 5pm Monday to Thursday

                                    8.30am to 1.30pm on Friday

Ideally suitable Office Administrator candidates will have the following skills and experience:

  • At least 5+ years in a similar role - manufacturing - fast paced environment
  • Proficient in the administration process, customer organisation, and applying best practice
  • Consistent track record of customer service overachievement (KPI’s)
  • Team player.
  • Able to excel in a busy environment, able to maintain order in a dynamic environment
  • Excellent problem solver
  • IT literate - Word, Excel, Outlook etc

Office Administrator duties will include:

  • Reviewing, verifying, processing, collaborating and confirming customer purchase orders (contract review), ideally within 24 hours of receiving
  • Answering customer purchase order queries swiftly by coordinating with the Production Manager - track agreed actions
  • Collaborating with the Production Manager to define, monitor, and strengthen the accuracy of delivery lead times—to satisfy orders on-time, in-full (OTIF)
  • Working with the production and logistics departments, subcontractors, and raw material suppliers to ensure critical production materials are available when required
  • Monitoring and reporting relevant information to management, including sales order reports
  • Finalising production works orders into stock—and closing associated sales order lines
  • Picking customer items, generating delivery notes, and raising invoices together with customer and customs specific information
  • Creating an extraordinary experience for our customers by serving as a customer advocate—building deep, long-term, and authentic relationships from the start
  • Answering customer queries swiftly, and tracking agreed actions
  • Leveraging customer management tools (CRM), to help the co track and adjust activities

To apply, please email apply@reactrecruitment.co.uk

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