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Job Title:

Customer Service Representative - 10170

Job Reference:

10170

Job Location:

Erith /Belvedere

Job Salary:

£18-22K pa

Job Type: Permanent

Our Client based on the Erith/Belvedere border is seeking a professional Customer Service Representative. The role is offered as a full-time permanent office-based role.

The successful Customer Service Representative candidate will be part of a busy team offering the highest level of service to Customers within the UK and Ireland

The role offers a salary of £18-22,000 pa pro rata.

Benefits include 25 days holiday and annual PR bonus, free parking, staff discount, team/work nights out.

Working Monday to Friday, 8.30am to 5pm, one week in 4 the hours will change to 9am to 5.30pm.

Essential skills required for the Customer Service Representative role:

  • Resolving internal and external customer queries in a swift professional manner either by phone or email
  • Ensure all orders both online & manual are processed in an efficient manner to enable our industry leading service proposition.
  • Work with the team on all aspects of the role making sure all work is completed throughout the day.
  • Escalate major complaints when needed.
  • Liaising across functions within the business to gather information & ensure issues are resolved quickly.
  • Maintaining a positive, empathetic, and professional attitude toward customers always.

Benefits include 25 days holiday and annual PR bonus, free parking, staff discount, team/work nights out.

To apply, please email apply@reactrecruitment.co.uk

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